The value of knowledge is only realized if you share it. In that vein, we welcome you to peruse our library of articles. We’ve authored hundreds of articles, many of them by our founder/president Stephan Spencer — a prolific writer. What you will find here is the best of our collected works. Enjoy!

Browse by topic:

• Search engine optimization articles
• Email marketing articles
• Web development articles
• Business blogging articles
• RSS marketing articles

Or browse them all below. Articles are organized in reverse chronological order.

Pinkorpunk.com is a fairly new website, which may partially explain its PageRank of 0. But, the other factor in the ranking is the site’s small number of inbound links. Yahoo! sees 45 links from outside sites while Google doesn’t list any at all. Inbound links translate to PageRank, and higher PageRank translates to better search engine results. This site, with its vibrant content, should have no problem garnering links! A linking campaign is in order here. Research online directories and get listed in those that still have decent PageRank (many have been recently demoted by Google in that regard). A blog is also in order, especially with such hip content. Online press should be a target as well, as should social media avenues like MySpace, Flickr and Facebook.

For more about this niche eCommerce store, visit the Practical eCommerce website audit here.

By definition, SEO refers to the process of optimizing a website with the goal of having major search engines (primarily Google, Yahoo! and MSN Live Search) return pages from that website in highly-ranked search engine results. SEO is almost always employed as a form of marketing, but it is a very specific form of marketing that takes place within the search engines.

Lately, some industry blogs have suggested that SEO has grown beyond its primary parameters, suggesting that successful SEO includes expanding into other realms of marketing. I don’t think that makes any sense. By definition, SEO - search engine optimization - does not include any form of marketing that goes outside of search engines. The use of the term SEO in such a way is disingenuous and confuses many webmasters and owners of ecommerce sites.

For more about this controversial topic, visit the full article on Practical eCommerce here.

Keyword suggestion tools help you understand what words are used in search queries and what phrases are associated with those words. Keyword analytical tools provide some measure of keyword suggestion functionality, as well as the ability to understand the competition levels for specific search terms. More importantly, keyword analytics tools help you determine the relative size of the search referral market associated with specific keywords and phrases.

Read more about keyword analytics tools and how effective they might be for your site in this article at ClickZ here.

Don’t be afraid to do something off-color. Most folks in the corporate communications, PR, and legal departments shy away from anything potentially controversial. And for good reason, right? Then why would a company selling life insurance online dare to venture into the taboo topic of weird and disturbing death trivia? Sounds crazy, doesn’t it? But that’s exactly what Lifeinsure.com did with their link bait article, “19 Things You Didn’t Know About Death.” With such goodies as “After being decapitated, the average person remains conscious for an additional 15-20 seconds,” you can imagine how much of a hit it was with the irreverent alpha-geeks that make up the Digg community. The article made it to the Digg front page, which in turn got it in front of countless bloggers and social bookmarkers. Surely the success of this article in attracting links has contributed to Lifeinsure.com’s impressive #4 ranking for “life insurance.” Not surprisingly though, this contentious article is nowhere to be found in Lifeinsure.com’s navigation hierarchy, so customers and prospects are unlikely to stumble across it (phew!).

Deviate from your core business. Successful enterprises are built on the relentless pursuit of excellence in their core business, trimming the fat, and outsourcing the rest. It may seem like a bad idea for an SEO firm like ours to own a bed and breakfast directory and a writers community. But the great links these sites attract make it a good investment.

Netconcepts benefits from these links in two ways: link juice is passed from these sites to our own corporate site, and both sites’ rankings have earned (and continue to earn) us a respectable passive income from Google AdSense (six figures for each site, in total, to date). Our firm also develops WordPress plugins and distributes them for free on our corporate site (netconcepts.com). Dedicating resources to WordPress plugin development when the market for WordPress is mostly made up of individuals and small businesses may seem counterintuitive, given that our focus is SEO for ecommerce and that our target market is large, brand name retailers. But it works. Our free SEO Title Tag plugin has been a magnet for links from bloggers, to the point that the traffic to the plugin page now exceeds that of our home page.

Do it for a good cause. The linkerati love a good corporate citizen, so be one. Consider such activities not as an expense, but as an investment that will generate a return in the form of links. With Second Chance Trees, social media marketing agency Converseon really went out on a limb (ugh, bad pun, I know!)—creating a charitable initiative using internal resource and expertise that could have instead been put on to billable work. The idea was to create an island in Second Life where players could purchase a virtual tree with Linden dollars and plant it. This would then trigger the planting of a real tree of the same species in an ecologically sensitive region, such as a Central or South American rain forest. For a charitable endeavor, the payoff was huge. High-value links came from news outlets, the blogosphere, organizations, and elsewhere. Nicely done, Converseon!

Be bold, be off-the-wall. You don’t always have to toe the corporate line. If you’re thinking that this will garner links that aren’t very relevant to your business and industry, you’re probably right. But remember that PageRank is topic independent. Time after time, the tests we conduct at Netconcepts show that high PageRank endowed yet topically irrelevant links still help—and they can help a lot. Definitely still work to acquire topically relevant links as well, but don’t neglect the off-topic ones too.

From Google Trends to Quintura, get an inside look at these free keyword suggestion tools that can help you with content optimization for your site. Read the full review of these tools at ClickZ here.

I’ve seen store locator pages which list all the events happening at all of a company’s outlets, as well as smaller scope events such as custom wine tastings or special holiday meals at restaurants. Even otherwise staid companies often participate in charity events in their areas. When you think of optimizing for local events content, the concept can apply to many types of businesses in addition to obviously event-oriented businesses like theaters and sporting event centers.

The direct advantage of tagging this date-driven content with Microformatting is that it allows visitors to harvest that information, save it, and take it with them to other systems they already use for planning. Users who have browser toolbars like Operator can easily click on a button in their browser when they are visiting a page containing hCalendar data, and save the event to their Outlook Calendar, the Google Calendar, the Yahoo! Calendar, or elsewhere.

The indirect advantage of the hCalendar formatting is that it normalizes how events data is presented on your site, allowing that data to be easily harvested by humans and bots. People who harvest your events data either want to attend the event themselves, or may be linking to it from other news or events websites — and they typically may link back to your site when they list such content, improving your site’s PageRank.

Search engines and other events application developers might also prefer this, because it makes a standard for delivering event data - it can make it easier for them to absorb event data across many sites. In of itself, this would never really be used as a ranking signal, though it could allow search engines to easily identify sites which contain events content.

hCalendar Microformat is invisible — it’s semantic markup behind the scenes of the event information you’re presenting. If the event has a location, the address can be marked up in hCard Microformat and nested within the hCalendar formatting. If the grouping of the hCalendar info isn’t to your liking, you can use styles to suppress the display of the data that’s tagged for Microformat.

A good example of an events site which is using hCalendar in the real world is Zvents. On a current event listing for a Big Bad Voodoo Daddy concert coming up at the Bass Performance Hall in Fort Worth, you can view the source to see the following markup:

<div class=”vevent” style=”display:none;”>

<a class=”url” href=”http://www.zvents.com/fort-worth-tx/events/show/79634462″></a>
<span class=”summary”>Big Bad Voodoo Daddy</span>
<abbr class=”dtstart” title=”20080309T200000″ />
<abbr class=”dtend” title=”20080309T200000″ />
<span class=”description”>Musical Performance featuring Big Bad Voodoo Daddy</span>

<span class=”location vcard” style=”display:none;”>
<a href=”http://www.zvents.com/fort-worth-tx/venues/show/35132″ class=”url fn org” only_path=”false”>Bass Performance Hall</a>
<span class=”adr”>
<span class=”locality”>Fort Worth</span>
<span class=”region”>TX</span>

<span class=”street-address”>4th and Calhoun Streets</span>
</span>
</span>
</div>

As you can see, this entire section is within a DIV that has a STYLE applied of “display:none;”, since they apparently desired to have the visual presentation of the event’s name, description, date, address, and such arranged in different orders and placed around on the page separately from the arrangement of the same info within the hCalendar.

This is not rocket science! It’s not a hard thing to add to your site’s HTML coding, so there is very low barrier to entry in adopting this protocol.

As adoption of Microformats increases, it’s more and more valuable as a strategy for optimization. It improves user experience, increases participation with your site, and potentially can help in promoting your business by enabling easy distribution of your events.

This month’s report card website is Seenon.com, an ecommerce site that tracks the fashion tendencies of the famous and sells those garments and accoutrements to interested consumers. The site is pleasant to the eye and has an exciting, almost urgent feel to it, but how does it do in terms of search engine optimization? Not bad at all actually, and to that end, I thought it would serve as a good example of attractive and aggressive design that does not come at the expense of SEO.

For more about this fashion site web audit, visit Practical eCommerce here.

The value of email marketing in New Zealand has been growing steadily over the years. Not surprisingly email marketing and online communications are the most popular media of choice now, particularly email marketing.

Email is a powerful marketing tool and it integrates well with traditional media. It spurs immediate action, thus generating direct sales, registrations, growth of database and more. It is also more cost effective than paper-based direct mail and achieves greater ROI. However, it is wrought with challenges. And with the passing of the Unsolicited Electronic Messages Act, it’s important for organisations to ensure compliance whilst developing their marketing plans.

Integrated Email Marketing and Online Communications takes a practical approach to ensure continued acquisition, growth and retention of customers through targeted, robust, tried and tested strategies to help lift your email marketing strategies. To help you gain the upper hand over your competition, the course also covers some popular online communications tools that you could implement to supplement your email marketing strategy.

DAY ONE
Digital Communications — Email Marketing, Online and Offline Media
Customers today have more choice available than ever before of how they are communicated with. Customers ultimately want to control the frequency, the content and how they receive their communications. This session covers how email fits within the full marketing mix and how it integrates with other online and offline media.

• What are digital communications?
• How do digital communications fit within the full marketing mix?
• Marketing through email, RSS, blogging, txt, websites
• Platforms – desktop computers, mobile devices
• Integration with other online media
• Integration with offline direct marketing

Developing an Email Strategy
Many companies spend a lot of time, effort and budget acquiring email addresses, but neglect to develop an effective communication strategy once they have them. You’ll learn to develop strategic communication plans to maximise the potential for robust marketing strategies through this session.

• Developing the digital communication strategic plan
• Objectives, strategies and tactical elements
• Understanding the email marketing and digital communications
  process
• How to integrate email marketing into other online and offline media

The Unsolicited Electronic Messages Act: Your Legal Obligations
Understand and ensure that your organisation meets the requirements of the Electronic Messages Act 2007.

• Definition of spam
• Definition of permission levels
• Permission vs. memorable permission
• Industry guidelines and best practices
• How will the Act affect your marketing plans?
• What are the penalties and costs associated with breaches?
• How tight is the current legislation – what are the ways around it?
• How to ensure compliance
• International spam laws – do they apply to companies in NZ?

Data Management: Building and Maintaining a List
Data is at the heart of any form of direct marketing including “email”. It pays to identify the data that you need to collect in order to personalise communications and provide effective reporting.

• Structuring your database – what type of data do you need?
• What are the reporting data requirements?
• “Quantity” vs. “Quality” – retaining the active subscriber
• Cleaning and maintaining data – changes, adds, deletes, fixing misspellings
• What is “provable permission” – recording and time stamping of permission received
• “Offline permission” – how to record permission granted through the call centre, trade shows, network meeting and face-to-face sales activity
• Managing permission across an organisation

In-House or Outsource – Assessing Email Service Providers
Finding the right email service provider is a critical choice for any company. You will explore and learn ways to find the right vendor and technology to manage your campaigns now and into the future through this session.

• How to assess your needs
• Questions you should be asking
• Assessing email service providers in NZ and overseas
• Liaising with your email service provider

DAY TWO
Winning Creative Strategies & Execution for Email
Create email messages that stand out, get read and get the response you plan for.

• “Memorable permission” – planning content your subscribers actually want to read
• Exploring the 19 creative elements (the from line – email brand value, the subject line, the preview pane, position of logo, ratio of text to images, design layout, number and type of links, navigation bar, inclusion of photography, feature offers, location of call-to-action, the words you use and personalisation etc.)
• Email mandatories
• What are the technical specifications?
• Designing effective landing pages and forms
• Use of rich media – video and audio
• Eyetracking and multivariate testing

Increasing Conversion Rates
This session covers how to use data to improve conversions such as open rates, click rates, inquiries and sales.

• Reporting data
• Behavioural targeting
• Event triggered campaigns

Deliverability, Filters and Rendering
Learn techniques to avoid the dreaded “spam” folder and “report spam” button.

• Data collection and tracking
• Filters and list management
• Deliverability reporting codes – messages sent back from ISPs
• About false positives
• Whitelisting – how to get your message delivered every single time
• Image suppression – what’s getting delivered?
• Authentication and reputation
• Rendering your message in email readers

RSS – Spam Free Communications
Is RSS the holy grail of online communications? Lean how to send communications that are completely spam free.

• What is RSS and why use it?
• What are some of the popular RSS readers available?
• iRSS – individualized RSS, sending personalised communications just like email
• Content distribution and syndication

Blogging – Participating in the Ongoing Conversation

• The New Zealand and international blogospheres
• Starting a blog - how to choose a theme
• Posting content – what, how, when
• Dealing with comments
• Making friends – increase your presence in the blogosphere
• Integrating your blog with email and RSS
• Use of video (vlogging) and audio (podcasting)
• Reporting on performance

A focused, well-written blog can get readers hooked on the blog and promote repeat visits to the website or garner subscriptions via RSS feeds and email newsletters. These recurring communications will help to tie potential customers to your site, encourage natural link building and increase repeat visits. Journalists are also more likely to follow a blog or subscribe via RSS than to visit the corporate site repeatedly. So, several avenues of search optimization and online marketing can be addressed with a single blog entity.

From the SEO benefits of business blogging to how it can help your customers, Jeff covers the basics of “who, what and when” of blogging. Read the full article at Practical eCommerce here.